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In a September 2014 report, Families for Better Care, a nationwide nursing home watchdog organization, gave New York an overall grade of an F in nursing home care– putting it at 45th out of the 50 states.

  • Families for Better Care highlighted the need for adequate staffing stating, “[This report card] reinforces what we discovered last year, and that’s more staffing translates into better care for residents.”
  • A major underlying cause of poor care in nursing homes is inadequate staffing. Every day caregivers in New York are tasked with providing the best quality care, assisting residents with bathing, eating, mobility, and administering medication. Adequate staffing levels allow caregivers to center care on the resident, know their needs, and observe when residents are acting unusually–possibly signifying a medical or other problem.
  • Inadequate staffing levels force direct care workers to split their time between more residents, reducing the time each resident receives, and ultimately undermining the person-centered care New York strives to achieve.
  • A study of staffing, conducted by 1199SEIU researchers, compared data that the federal Center for Medicare and Medicaid Services (CMS) collects from facilities. The analysis found:
  • 86% of for-profit nursing homes in New York City reported staffing levels below those CMS expects when analyzing the number or residents and the level of care they need (acuity levels).
  • Residents in the average for-profit nursing home in New York City receive a full 34 minutes below the recommended standard for patient care, each and every day.